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    In the best of worlds, you would always answer “yes.” Fact is, though, every business has some employees who have a tendency to look on the dark side of things, a habit that can create negative interactions with customers. Regardless of the reason, a grumpy employee alienates guests—and that means lost sales and lower profits.  Read More

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    Roger Miers, owner of RiverPines Golf in Johns Creek, Georgia, shares his experiences in changing the way he approaches business and creating a culture of service excellence.Read More

January 2011

Preparing for a Positive Future

Owner of Har-Mar Development, Frank Romano, continues his Golf Business interview, discussing his work with new programs and how they could bring new interest to the golf course.

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  • anonymous
    Loved this, Frank Ramono is a great man, listened to him speak at uw stout last year. Currently a student in the Golf program at stout.
  • anonymous
    I am impressed. In this economy, it takes business leaders like Mr Romano to lead the way in innovation. Bravo, right on Target!
  • anonymous
    Great insight....well done Tim Loiodice Owner/ Wildcat Golf Club Houston, TX
GE

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